PULSE Institute Effective Communications

PULSE: A Frame for Conversations

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“The work of leaders in organizations happens in conversation.”

Why do you need the PULSE Institute?

“Improve the quality of your organization by improving the quality of conversations.”

You value your staff. You recognize that morale has a direct impact on business. When relationships suffer, so does the bottom line. You know that an investment in developing good clear conversation and negotiation skills will improve morale and staff retention. You know that when staff feel heard, understood and acknowledged, they develop a sense of responsibility.

At the PULSE Institute, we teach the art and science of skillful conversation to leaders.


 <

“The work of leaders in organizations happens in conversation.”

Why do you need the PULSE Institute?

“Improve the quality of your organization by improving the quality of conversations.”

You value your staff. You recognize that morale has a direct impact on business. When relationships suffer, so does the bottom line. You know that an investment in developing good clear conversation and negotiation skills will improve morale and staff retention. You know that when staff feel heard, understood and acknowledged, they develop a sense of responsibility.

At the PULSE Institute, we teach the art and science of skillful conversation to leaders.

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COURSES and WEBINARS  
PULSE Introduces New Courses to the Government of Alberta

Communication in the Workplace

Collaborating Inside and Out is a 5-day program with a deeper and very practical study of the PULSE Conversation for change. Participants will:

1.    Gain deeper understanding of conflict theory.
2.    Understand how people behave in conversation when under stress and in difficult situations.
3.    Understand how to structure conversations for resolution (for example: meetings, performance
    reviews,conflict interventions).
4.    Gain confidence through extensive practice in structuring conversations for change.

Personal Effectiveness

PULSE Performance Coaching: Conversations for Change is a 2-day program ideally suited for the leader who wants

1.    To learn a model for managing change.
2.    To understand accountability and responsibility as a manager.
3.    To explore leadership as vicarious responsibility.
4.    To understand the effect of underlying motivations.

Organizing your Time: Managing the Seasons and the Nanoseconds of Life is 1-day program exploring:

1.    How to examine the activities in your life and to prioritize them.
2.    How to make a distinction about what is urgent and what is not.
3.    How to use importance and urgency as an organizing framework for time management.
4.    How to say “no”.

Team Building

40˚ in Conversation: A Study of Nine Perspectives of Human Behaviour is a 3-day program. It will help team members to

1.    Gain greater understanding of the motivations behind human behaviour and the dynamics of the team.
2.    Practice skills for conversations with difficult people and in difficult circumstances.
3.    Increase self-awareness and understanding of your own motivations.

 
Difficult People Webinar
Join Nancy Love and Mel Blitzer for a FREE 1.5 hour webinar on Difficult People. Through interactive conversation, and online chat and presentation, you will have the opportunity to explore the behaviours, impacts and perspectives of a veritable rogues’ gallery of bullies, tyrants, prima donnas, doom and gloomers, indecisives, backstabbers and nit-pickers. Explore the top ten strategies for discouraging the destructive behaviours of difficult people. March 2 at 9AM MST or March 8 at 11AM MST. Enrol here.  
PULSE Concepts and PULSE Practice
Join us in Calgary for PULSE Concepts (January 28,29 2010) and PULSE Practice (February 24-26 2010). Ask us about our discounts for GoA employees. Act now and register early to ensure your early registration discount.  read more ...
Maintenant, en français...
Nous sommes heureux d'annoncer que le livre PULSE: Les Conversations pour le Changement est disponible. Appelez, ou visitez notre magasin en ligne pour l'acheter. 1.888.882.8804. 
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