PULSE Institute Effective Communications

PULSE: A Frame for Conversations

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“The work of leaders in organizations happens in conversation.”

Why do you need the PULSE Institute?

“Improve the quality of your organization by improving the quality of conversations.”

You value your staff. You recognize that morale has a direct impact on business. When relationships suffer, so does the bottom line. You know that an investment in developing good clear conversation and negotiation skills will improve morale and staff retention. You know that when staff feel heard, understood and acknowledged, they develop a sense of responsibility.

At the PULSE Institute, we teach the art and science of skillful conversation to leaders.


 <

“The work of leaders in organizations happens in conversation.”

Why do you need the PULSE Institute?

“Improve the quality of your organization by improving the quality of conversations.”

You value your staff. You recognize that morale has a direct impact on business. When relationships suffer, so does the bottom line. You know that an investment in developing good clear conversation and negotiation skills will improve morale and staff retention. You know that when staff feel heard, understood and acknowledged, they develop a sense of responsibility.

At the PULSE Institute, we teach the art and science of skillful conversation to leaders.

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 The PULSE Rate

Don't miss a single copy of The PULSE Rate, a source of valuable information and thinking behind effective conversations. Subscribe now to receive yours delivered directly to your email inbox.


  

 An Interview with Dr. Nancy Love

An interviewer asks Dr. Love about the history and origins of the PULSE Conversation, and the range and types of situations it can be used in. Read more  to discover how Appreciative Inquiry and Madeline Hunter have influenced the development of the PULSE Conversation for Change.


  

COURSES and SEMINARS  
Difficult People Webinar
Join Nancy Love and Mel Blitzer for a FREE 1.5 hour webinar on Difficult People. Through interactive conversation, and online chat and presentation, you will have the opportunity to explore the behaviours, impacts and perspectives of a veritable rogues’ gallery of bullies, tyrants, prima donnas, doom and gloomers, indecisives, backstabbers and nit-pickers. Explore the top ten strategies for discouraging the destructive behaviours of difficult people. March 2 at 9AM MST or March 8 at 11AM MST. Enrol here.  
PULSE Concepts and PULSE Practice
Join us in Calgary for PULSE Concepts (January 28,29 2010) and PULSE Practice (February 24-26 2010). Ask us about our discounts for GoA employees. Act now and register early to ensure your early registration discount.  read more ...
PULSE Courses now eligible for Q.Med. Certification
APPLY NOW for your Q.Med. Several PULSE Practitioners have already received their QMed designation! You are eligible to apply if you have completed PULSE Level I (Concepts and Practice) and Level II training and you are a member of the AAMS or other Canadian ADR affiliate. The next round of applications will be accepted in March 2010. read more ...
Maintenant, en français...
Nous sommes heureux d'annoncer que le livre PULSE: Les Conversations pour le Changement est disponible. Appelez, ou visitez notre magasin en ligne pour l'acheter. 1.888.882.8804. 
Apply for Transfer Credits
 Receive transfer credits from other institutions for your PULSE Courses. Many reputable institutions offer transfer credits for PULSE Courses following a simple application process. Institutes accepting credits include the Justice Institute of BC, The Alberta Arbitration and Mediation Society.

To learn more about course equivalencies, please contact us.
 
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Register Now! Register Now!  

REGISTER NOW for ADVANCED PRACTICE

Are you looking to hone your mediation skills? Have you taken PULSE courses in the past and are you looking for an opportunity to practice your skills? This program is for you.

February 24-26 in Calgary AB.

  

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 Nancy Love's Recent Blog Posts

The art and science of conversation: a blog.

  • Back to the Drawing Board
  • Taking the PULSE of an organization
  • Security BEACH
  • Detachment BEACH. Home of the Masterful Hermits
  • Changing Behaviour at the Speed of Conversation
  • Differentiation BEACH

  

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