PULSE Institute Effective Communications
 The PULSE Rate ~ Organizational Effectiveness

  I will be transparent like a good mediator and say that the term “organizational effectiveness”  is one of those business catch-phrases that ignites my skepticism: is it a new management fad? And so I got curious about it.  My conclusion? A good effective, structured conversation can address all ills, and improve effectiveness.

A structured conversation has many applications in the workplace that impact effectiveness:

  • Conflict resolution
  • Change management
  • Performance reviews
  • Sales calls
  • Negotiations

...to name just a few.  In this issue we look at effective conversations in the workplace.

For many years we have worked closely with Dan Dana of Mediation Training Institute International. Through MTI we have conducted training across the US and Africa. In August I asked Dan about the genesis and the implications of his self-mediation tool and its impact on organizations. My interview with him is included in this issue.

Nancy Love writes in this issue about workplace conversations for change and her discovery of the pattern in successful conversations which can be duplicated to improve the effectiveness of all workplace conversations.

We continue our investigation of the Enneagram too with new thinking — what beach are you standing on?

Upcoming PULSE programs and courses are listed on page 4. Happy reading!

~Marjorie Munroe

Editor

Volume 3, Issue 4, October 2008

  

 TitleOwnerCategoryLast UpdatedSize (Kb) 
A PULSE Communication Moment: March 2007 Administrator AccountNewsletters6/4/2008 248.65 Download
A PULSE Leadership Issue: June 2007 Administrator AccountNewsletters6/4/2008 521.03 Download
Launching PULSE Africa: September 2007 Administrator Account 6/4/2008 201.98 Download
Organizational Effectiveness October 2008 Administrator Account 10/1/2008 731.12 Download
PULSE An Issue of Change: March 2008 Administrator Account 6/4/2008 457.37 Download
PULSE Choices Choices: December 2006 Administrator Account 6/9/2008 927.26 Download
PULSE Coaches and Prisms: May 2008 Administrator Account 6/4/2008 459.26 Download
PULSE Listening and Talking July 2008 Administrator Account 6/30/2008 482.04 Download
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