PULSE Institute Effective Communications

 "As a coach, my ability to grasp the essence of what a client is trying to say as well as the motivations behind their behavior have been dramatically improved through the courses I have taken at the Pulse Institute. This learning has also allowed me to better understand how my own beliefs and assumptions affect the coaching relationship."
~Lois McNaughton, Calgary 2008

 
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Our Mission  

Our mission is to promote people using language skills effectively.  To achieve this, we value and instill...


Responsiveness 
Integrity 
Inclusiveness 
Flexibility 
Creativity 
Accountability

...in all our training, coaching, and mediation services. We develop interpersonal potential within individuals and organizations to create and nourish peaceful, productive workplaces.

 


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Don't miss a single copy of The PULSE Rate, a source of valuable information and thinking behind effective conversations. Subscribe now to receive yours delivered directly to your email inbox.


  

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 Did you know?

 
 
Prepare
How will this conversation proceed?

1. Meeting ethical guidelines and professional standards.

2. Establishing the coaching agreement.

Uncover
What is this conversation about?

3. Establishing trust and intimacy with the client.
4. Coaching presence.

Learn
Why is it significant?
5. Active listening.
6. Powerful questioning.
7. Direct communication.
8. Creating awareness.
Search
What are the possiblities?
9. Designing actions.
Explain
What next. What is the plan?
10. Planning and goal-setting.
11. Managing progress and accountability.

The PULSE Frame effectively houses the ICF Core Competencies, ensuring that in each and  every coaching conversation, nothing is missed.

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Coaching for leaders…

The PULSE Institute provides coaching and training development to individuals and team members in the art and the science of the PULSE conversation. The skillful conversation improves the quality of the organization by ensuring that tasks such as performance reviews, project meetings and negotiations are collaborative and achieve positive outcomes for all parties. PULSE coaching also provides your employees with the skills to address conflict and ensure that your organization mitigates the high cost of unresolved disputes.  
Coaching to prepare parties to resolve disputes…
 
Coaching to prepare for dispute resolution provides a strategy or a road map for individuals to engage in a structured, facilitated dialogue to work through differences.  Coaching prior to and during the PULSE Conversation can help participants focus on their desired outcomes and to communicate in a way that the others can hear. Achieving success through the PULSE Conversation and coaching has substantial benefits and carry-over into all aspects of human behavior and interactions with others.
 

Performance Coaching Powered by PULSE:
Prepare, Uncover, Learn, Search, Explain

The PULSE coach asks positive questions, leading to positive change.

The PULSE coach is detached (but not disinterested), emotionally mature, loyal to the process, trustworthy and aware.

The PULSE coach holds a safe space for speaking and listening, ensuring the client will be heard and understood.

The PULSE Coach holds the client capable of resolving their own circumstances, and understands they are doing the best with what they know.

     

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