Meet Our Management Team

Dr. Nancy Love, PhD, M.Ed.

Dr. Nancy Love lives in Calgary Alberta and works in many cities across North America to present the PULSE programs to government agencies and private industry. She is the author of PULSE Conversations for Change. Her continued interest in how people use conversation and language lead to the formation of the PULSE Institute which studies People Using Language Skills Effectively. 

The PULSE Frame discovered and developed by Dr. Love and the Institute explains how conversations can be structured to ensure sustainable outcomes. We do our work in conversations. They are pivotal to the success of our organizations and our families.  Learning more about how and why they work brings us closer. Dr. Love believes that we can create World Peace - One Conversation at a Time.

Member of 
ADR Institute of Alberta (ADRIA)    
and the

Canadian Association of Professional Speakers

Marjorie Munroe, C.Med, W.F.A.

Marjorie Munroe is a mediator, trainer and Workplace Fairness consultant specializing in workplace conflict resolution and assessment. Her work has spanned the range of the PULSE services, from mediation training and coaching, to group facilitations and workplace harassment investigations. Her mediation experience includes workplace disputes in union and non-union environments and commercial disputes.

Marjorie is currently spending much of her time training and coaching employees to recognize and address early signs of conflict so they can help themselves and others build sustainable relationships and a productive work environment.

In 2010, along with Michelle Phaneuf, Marjorie was appointed co-director of the Workplace Fairness Institute in Alberta. Workplace Fairness Institute

Member of 

ADR Institute of Alberta (ADRIA)