Products and Courses
40 Hour Mediation Certification
Offered now through the Alberta Arbitration and Mediation Society, this program provides the opportunity to acquire mediation skills through a series of 4 webinars, with homework, and 3-days of practice with coaching. Hours may be credited towards acquiring a mediation designation through AAMS.
PULSE Concepts Webinars
- An introduction to the PULSE Frame for Conversations.
- Guess Who is Coming to Mediation? An introduction to a sociological construct for understanding behaviour as defined by 9 PULSE BEACHs.
- How to Shift Perspectives. An exploration of 20 key mediation skills for changing people's minds about a situation and its otherwise inevitable outcome.
- What makes Mediation Different? A study of mediation skills for focusing on the positive. What has been working in the relationship, and what could be working in the future?
In small groups with coaching, participants deliberately work through the 5 steps of the PULSE conversation: Prepare, Uncover, Learn, Search Explain. Following 3 days of practice, you will have the confidence and the skills to conduct a PULSE Mediated Conversation.
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To register, please click here
Principals: Faces of Change
(April 2010) by Mel Blitzer, Marjorie Munroe and Nancy Love
Paperback: 124 Pages
Publisher: Trafford Publishing (April 2010)
PULSE: Conversations for Change
If you know about PULSE, this book will deepen your understanding of the frame and its applications. If you are currently learning about PULSE, this book provides the basic understanding that will allow you to practice and also become a PULSE Practitioner. If you are a mediator, facilitator, human resources professional, social worker, teacher, professional or leader of any kind, the PULSE Frame will help you in your work. If you are none of those, the PULSE Frame will help you speak and listen to others differently so that you have more satisfying and effective conversations. There is something for everyone in this book!
$19.95 plus GST. Available in both English and French.
Complex Pulse - Conversations for Change
PULSE is Prepare, Uncover, Learn, Search, Explain.
PULSE is People Using Language Skills Effectively.
The Purpose of this book is to review the essential elements of the PULSE Frame and examine more closely - with x-ray vision - the significant elements of the complex PULSE Tetrahedron.
Gain greater understanding of the distinct purpose and focus of each step of the Frame and learn how the anchors of Appreciative Inquiry, the PULSE BEACHs, and the PULSE skills reinforce the Frame.
$24.95 plus GST.
Cardium to Cash
About a billion years ago, the Bering Sea in the Arctic was a River Ocean that traveled from the Arctic down across current day Nunavut and over the Canadian plains. It was a slow moving body of water going from the North Pole journeying south finally through Texas and emptying into the Gulf of Mexico.
The River Ocean cut a channel into the earth through Nunavut and Alberta that formed the Western Canadian Sedimentary Basin, the cardium formation that is the source of Alberta’s oil and gas supply.
Cardium to Cash provides an overview of the industry from exploration to drilling. It describes the roles of each player from petroleum engineer to landman and marketer, and gives an easy-to-use template for determining the Net Asset Value of an oil company.
Cardium to Cash is thorough, accessible and valuable for investors and the layman seeking to learn more about the industry in Alberta.
$19.99 plus GST.
The Collaborative Conversation - From Conflict to Higher Performance in Teams
Conflict is inevitable in the development of work groups and teams. Groups that have learned to manage conflict in real conversation understand the power of interpersonal communication in facilitating the creative collaboration that marks a high performing team.
Join Dr. Nancy Love and Mel Blizter in a series of webinars and a two day workshop that will introduce participants to the practical power of the PULSE conversation in moving teams from the destructive red zone of conflict to the creative green zone of collaboration where differences are managed to the benefit of team and business results.
A highly interactive Webinar Series introduces the concepts, the methodologies and the tools:
Webinar 1 February 16, 2012 9:00am to 10:00am MST - The Collaborative Conversation
Webinar 2 February 23, 2012 9:00am to 10:00am MST - Introduction to Conflict Management
Webinar 3 March 1, 2012 9:00 to 10:00am MST - The Conflict Conversation
Webinar 4 March 8, 2012 9:00am to 10:00am MST - Negotiation
Webinar 5 MArch 15, 2012 9:00am to 10:00am MST - Guiding people in conflict situations
Webinar 6 March 22, 2012 9:00am to 10:00am MST - Introduction to Mediation I
Webinar 7 March 29, 2012 9:00am to 10:00am MST - Introduction to Mediation II
The workshop reviews the webinar topics and allows time for practicing the concepts and tools.
Followed by a workshop on the collaborative conversation in teams on April 12th and 13th, 2012 at the Calgary Petroleum Club.
For more information, please contact:
Dr. Nancy Love: firstname.lastname@example.org
Mel Blitzer: email@example.com
Based on theoretical constructs that have supported leaders for decades, this practical experiential program enhances what you already know to be true and introduces you to further truths about the world of work and leadership.
- Ten suites of 7 webinars aimed at balancing your management and leadership skills
- Complete all 70 webinars, live or through recorded programming, plus the discussion paper and the monthly web discussion to receive the Masters of MINDSHIFT TM Leadership (MML).
- Available from September 2011 to June 2013.Total cost $7,000.00 or 10 session subscriptions for $1,000.00. Individual webinar prices also available.
- Complete a suite and receive a certificate. Collect 10 and present a paper to qualify for the MML.
- Complete one webinar from each suite and receive a level 1 certificate.
- Complete all seven plus an oral and a paper to qualify for the MML.
Click here for the Catalogue